Union Cab of Madison Cooperative operates 24 hours per day, 7 days per week every day of the year – we never close! We serve all of Madison and South-Central Wisconsin.
Union Cab provides a no-share direct-metered taxi service. We dispatch with a radio and computer aided technology for fast, reliable transportation.
Our drivers undergo an extensive training program to make them the best drivers on the road from their first day. Dispatchers and phone staff come from the ranks of drivers and undergo extra training. Our vehicles are maintained by our professional and certified mechanics.
Payment for Services
Unless you have made other arrangements with us prior to your trip (call our Business Office at 242-2010), payment is expected upon reaching your destination.
We accept: cash, Mastercard, Visa, Discover, and American Express, Union Cab prepaid coupons, available in $20.00 booklets from our business office (608.242.2010). Senior Citizens and people with disabilities receive a 10% discount on coupons. Our drivers do not accept personal, business, or third party checks.
Airport cab services
Union Cab provides service to the following airports:
- Dane County Regional Airport
- Wisconsin Aviation
- Middleton Airport
- General Mitchell Field in Milwaukee
- Chicago O’Hare (Illinois tolls apply)
- Chicago Midway (Illinois tolls apply)
Union Cab picks up at the Dane County Regional Airport, Wisconsin Aviation and Middleton.
The following rules apply to taxi service at the Dane County Regional Airport:
- Passengers may choose which taxi they wish to hire regardless of their order in line at the airport.
- Passengers must pay the airport toll ($1.00).
- Taxi may only load at the north end of the terminal (Door #7, past Baggage Claim).
- Taxi drivers may not solicit passengers and may not enter the terminal.
- Taxi drivers may not refuse service to any reasonable customer.
People who use a wheelchair or other mobility device and cannot transfer into a sedan or mini-van will want to use Union Cab’s Accessible Taxi Service (ATS). Since July 1, 2004, we have had accessible service available 24 hours per day, 7 days per week. We appreciate advance notice especially during early morning or late night hours. The vehicle specifications meet the minimum standards of the American with Disability Act (ADA). Please see the specifications below. Union Cab is the only Madison taxi company to provide this service.
Union Cab has a limited number of wheelchair accessible taxicabs. The Co-operative offers this service as part of our concern for our community and a desire by the City of Madison to develop twenty-four hour “on demand” accessible service. As a result, Union Cab limits the number of time calls to allow for demand calls and encourages that the people using this service allow plenty of time to get where they wish to go.
Accessible Vehicle Specifications
We get our accessible taxis from a company (New Freedom) which customizes minivans to conform to ADA standards. This means that not everyone in the Madison area will be able to use their current wheel chair to access the vehicle. In order to assist you, we have provided the specifications of the vehicle below. Please advise if your chair is wider than these specs or if your combined weight is greater than 600 lbs. One of our vehicles has wider specs and may be able to accommodate your needs.
- Ramp Width 29.5 inches
- Ramp Length 56 inches (No-Kneel, Manual Bi-fold)
- Entrance Height 56 inches
- Interior Height 56 inches
- Floor Width 30.5 inches (at narrowest point)
- W/C Restraints 4 points (retractable, recoil)
- Weight Allowance 600 lbs (passenger and wheelchair combined)
Our “Ads for Access” back window business ads program uses funds raised from advertising your business to support our ATS program. Please email email@example.com if you have a business or know one that would like more information.
Charter cab services
Charter services are available for bachelor/bachelorette parties, weddings, graduations, festivals or any other event requiring prolonged or specialized service.
Union Cab will have a vehicle specific to your needs (either sedan, minivan or accessible) at your pick-up location at the time that you specify. In general, we will arrive 5-10 minutes prior to the appointed time. Chartered rides must be set up at least 24 hours in advance and have either a manager or supervisor approval. Due to service demands, we cannot always provide chartered service. We charge an hourly rate instead of the meter with a one-hour minimum regardless of the time used or distance traveled. Our 14-passenger “ MegaPOD ” is also available with 24 hour notice on a first-come, first-served basis. Please email firstname.lastname@example.org or call our Operations Manager at (608) 242-2007 for more information and scheduling charter service.
Courier delivery services
Union Cab offers courier-style delivery service. We process orders faster and more efficiently than overnight delivery services and specialize in orders that need quick turnaround times. Call (608) 242-2000 for a service quote or check our courier rates and our zone map.
Prepare packages for delivery:
- Packages should be properly wrapped and bundled.
- Cabs are not equipped to handle excessively heavy or fragile items.
- Packages should be ready to go when the order is placed.
- Packages should have their destination clearly marked.