Union Cab of Madison Cooperative operates 24 hours per day, 7 days
per week every day of the year -- we never close!
We proudly serve ALL of Madison and South-Central Wisconsin. Union
Cab provides a no-share direct metered taxi service. Cabs are dispatched
though a computer aided technology developed on site by Union Cab.
Because we are a worker-owned and operated business, we make an
extra effort to be the best. Our drivers undergo an extensive training
program prior to their first shift in order to make them the best
drivers on the road from their first day. Our dispatchers and phone
staff come from the ranks of drivers and undergo extra training.
Our vehicles are maintained by our professional and certified mechanics.
We accept Mastercard, Visa, Discover and American Express. We also
accept Union Cab coupons which are available in $20.00 booklets
from our business office (242-2010). Senior Citizens and people
with disabilities receive a 10% discount of the coupon books.
Due to previous unsatisfactory experience, we do not accept personal,
business, or third party checks!
We specialize in providing
save rides for festivals and parties. Check out the Great
Taste event and call us to charter safe rides for your event.
Traveling to or from Madison's Airport during a peak period? Compare
our Shuttle Rates with the our competitor. Click here to see our
Share Ride Shuttle
prices (valid only during a declared Peak Period)
What is a Peak Period? Go to our jargon
page for the answer and other fun sayings!.
Service Definitions
Booking taxi service seems a mystery to some. On television, people only flag cabs and it happens instantaneously. In most of the country, cabs operate by calling an office and have the driver dispatched to your location. It is usually a 15-20 minute wait (and it usually takes 15-20 minutes to flag a cab in NYC, too). The cabs stay constantly in motion, hopefully distributed throughout the city in a manner that allows them to service calls quickly. Sometimes, such as when the University lets out, the rush of business pulls all of the vehicles towards one side of town (such as the northside near the airport), this can cause longer waits. Here is the way that we define "taxi service":
Demand Service—Union Cab will dispatch a cab to your pick-up location after you call us and provide the necessary information to validate and process your order. In general, we expect to pick passengers up within 15 minutes of their order; however, this time may be delayed by special events, general demand, staffing shortages, weather conditions and road conditions. Union Cab staff can provide a general estimate, but it should not be considered a guarantee. Union Cab charges standard meter rates for this service.
Time Call Service—Union Cab will dispatch a cab to your pick-up location at the time that you say you will be ready. Time Calls should be called in at least one-hour in advance in order to give us a fair shot at meeting your request. In general, we attempt to be at the pick-up location within 5 minutes of the requested time; however, this time may be delayed by special events, general demand, staffing shortages, weather conditions and road conditions. If you have an appointment, please allow enough time for normal travel and unexpected delays. Union Cab staff can help you pick an appropriate time, but it should not be considered a guarantee since the office staff doesn’t always know what conditions will be when the call is due (this is especially true if setting up the ride several hours or days in advance). Time Calls generally get dispatched prior to demand calls, but in a time of high volume other priorities may exist. Union Cab provides time calls as a courtesy and only charges standard metered rates.
Will Call—A “will call” order is a pre-authorized demand service ride. It is generally used for account rides involving a third-party payment. The party paying for the ride authorizes payment and the order is held until the passenger calls in to activate it. Once activated, the order becomes either a demand service or time call service order.
Charter Service –Union Cab will have a vehicle specific to your needs (either sedan, minivan or accessible) at your pick-up location at the time that you specify. In general, we will arrive 5-10 minutes prior to the appointed time. Charted rides must be set up at least 24 hours in advance and approved either manager or supervisor approval. Due to service demands, we cannot always provide chartered service even at the higher rate. We charge an hourly rate instead of the meter with a one-hour minimum regardless of the time used or distance traveled.
- $3.25 for
the first 1/9 mile
$0.25 for each additional 1/9 mile
First mile: $5.25 Additional miles
$2.25
Time not in motion: $0.25 per 25 seconds
(this includes time stopped due to traffic congestion)
Airport Toll: $1.00 per ride LEAVING the
Dane County Regional Airport
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4 passengers ride for the same
meter rate.
Extra Service Charges
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-
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Transportation of:
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| Unrestrained animals |
$2.00
each |
| Dogs (service dogs no charge) |
$2.00
each |
| Skis, Bicycles |
$2.00
each |
| Large Trunks |
$2.00 each |
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Groceries carried to door:
-
| First Two Bags |
FREE |
| Each Additional Bag |
50¢ |
-
- Other Charges:
-
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| No Show/ No Load/ Failure to Cancel |
$3.00 |
| Cleaning Fee |
$50.00 |
| Dane Co. Airport |
UW Campus |
$15.50-$18.00 |
| UW Campus |
East Towne |
$16.00-$19.00 |
| Dane Co. Airport |
Marriott Inn |
$32.00 |
| Dane Co. Airport |
East Towne |
$14.00 |
| Downtown |
South Towne |
$11.00-$14.00 |
| Sheboygan |
Hilldale |
$4.25 |
| UW Campus |
West Towne |
$15.00-$17.00 |
*Price quotes are estimates only, actual meter
price may vary depending on traffic and route chosen by
passenger.
For rides to or from other destinations, please
try our ProRates
rate calculator (requires a Java-capable browser).
Calls originating and ending outside
the city of Madison have a surcharge of either $12 or
$24 over the meter. Please call for a quote. |
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- For trips that begin and end outside of Madison and have with the pickup or destination outside of Dane County, we begin charging from the City Limits of Madison.
4 passengers ride for the same rate.
| Dane
County Regional Airport |
Milwaukee
Airport |
$190.00 |
| Dane
County Regional Airport |
O'Hare
International |
$325.00 |
| Amtrack Station-Columbus, WI |
Downtown
Madison |
$62.50 |
*The above rates are special rates only for these specific
destinations. Please call for quotes to other cities. |
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